LISI GROUP - Integrated report 2020

3 _ STRATEGIC VISION Operational excellence togain trust _ Levers for action LISI SYSTEM ATOOL OF EXCELLENCE In the crisis that the Group was faced with in 2020, LISI SYSTEM proved to be an essential management support. By guaranteeing working methods, procedures and standards common to all units around the world, as well as by organizing the digitization of exchanges, it allowed a fair balance between rigor and flexibility, which was necessary to maintain the business during this degraded period. Finally, it facilitated the adaptation of teams to the new working conditions linked to COVID-19, allowing the Group to remain efficient and profitable. A steering instrument extended to CSR issues LISI has thus been able to stay the course and maintain its level of operational excellence by taking advantage of the continuous improvement efforts undertaken over the past ten years. LISI SYSTEM, which was expanded in 2019 to topics related to corporate social responsibility (CSR), now applies to these subjects the rigor and consistency of its approach to excellence, driven by its deployment of policies to serve these objectives. The Group thus meets its commitments to all of its partners, customers, employees, suppliers and shareholders. Key to theGroup’s collective industrial performance, LISI SYSTEMremains the benchmark for themanagement of operational excellence bothwithin factories and support services. As a structuring factor, it guarantees the dynamics of continuous improvement that drives the LISI Group.